Parking Operations & Campus Access Management | Bicycling & Micromobility
Bicycling & Micromobility
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About
UNCG was the first campus in North Carolina recognized as a Bicycle Friendly University!
Micromobility refers to the use of small, low-speed, human-or electric-powered transportation devices or vehicles, including bicycles, scooters, electric-assist bicycles, electric scooters (e-scooters), and other small, lightweight, wheeled conveyances or other devices including, but not limited, to hoverboards, skateboards, roller skates and inline skates. UNCG is proud to feature shared service provider Bird on its campus, the exclusive concessionaire of public use e-bikes and e-scooters in the City of Greensboro. In addition, UNCG welcomes community members to bring their own micro devices to use on their trips across our beautiful university. This page is designed to familiarize individuals about micro device resources and regulations on UNCG’s campus.
UNCG Micromobility Transportation Device Policy
This policy governs the use of micro devices on UNCG’s campus. This is a campus-wide policy and affects students, staff, faculty, contractors, and guests. Please read and familiarize yourself with its contents. Regulations contained in the policy supersedes all former regulations, and in any instance of conflicting information between this page and the policy, the policy prevails.
Rules & Tips
Bird is proud to offer a 25% discount on memberships to all UNCG affiliates (students, staff, faculty, and alumni) who register with a valid “.uncg.edu” email address. Pell Grant eligible students can receive a 50% discount on all rides (must submit Financial Aid Award Letter generated from UNCGenie). To register, please visit the Bird discount website.
Riders of Bird-owned devices must be 18 years of age or older. Privately-owned devices may be ridden by individuals of any age; those under 16 years of age must wear a helmet, as required by North Carolina state law. UNCG encourages all riders to wear a helmet while riding a micro device. Complimentary helmets may be picked up from POCAM’s Walker Deck office during normal business hours, with proof of a valid Bird registration as a UNCG affiliate, with a “.uncg.edu” email.
The table below outlines where the different kinds of micro devices can ride. Riders of Bird-owned devices may only ride on specially designated campus streets.
| Streets | Sidewalks | Buildings | Parking Lots & Decks | Grounds & Other Spaces | |
|---|---|---|---|---|---|
| User-owned Bicycles and Micromobility Vehicles | ✔a | ✗b | ✗ | ✗ | ✗ |
| Micromobility Vehicles Owned by a Micromobility Service | Only on designated streets | ✗b | ✗ | ✗ | ✗ |
| User-owned MTD’s which are NOT Bicycles or Micromobility Vehicles | ✗ | ✔ | ✗ | ✗ | ✗ |
| Devices Required for a Medical Condition or Disability | ✗c | ✔ | ✔ | ✔ | ✔ |
b Prohibited except in areas designated by the University and marked accordingly with signage.
c Except at designated street crossings and other on-street areas where pedestrians are allowed to safely walk.
- Bird e-scooters are equipped with geofence technology and will automatically disable acceleration capabilities when they exit designated ride zones. Please note, the wheel themselves do not suddenly “lock up” when exiting a ride zone – the rider is simply unable to accelerate via the thumb switch. Device wheels remain in a “neutral”, freewheeling mode until the device is returned to a ride zone. Allow a few seconds for the device to resume acceleration capabilities once back inside a ride zone.
- Follow all traffic laws like other vehicles, such as riding only on the right side of the road, stopping at traffic signals and stop signs, and yielding to pedestrians.
- Always maintain a safe rate of speed, especially when approaching pedestrians and other vehicles.
- Avoid using cell phone while riding, unless stationary at a safe location.
- No riding on sidewalks, buildings, parking lots or in parking decks, or any other campus spaces other than designated streets.
- Please use bike lanes where available (particularly along Spring Garden Street)
- When parking your device, pay close attention to the area around you. Park only at designated bike racks/and or parking zones (see section below for more information).
Micro Device Registration
Micro Device registration is FREE and BENEFICIAL for privately-owned devices. Register online or stop by the parking office at Walker Deck. Registration is available for bikes, e-bikes, and e-scooters. To complete the registration process, you will need to know:
- Serial Number: Usually located under bottom bracket of a device
- Frame Size (Bikes Only): The measurement from the center of the crank to the top of the seat tube.
- Wheel Size: Usually listed on the tire
- Sticker Placement: The larger sticker is to be placed on the longest bar of the device frame.
If you have any difficulty finding this information, please bring your device to the POCAM at Walker Deck so someone may assist you. Once registered, you will be issued a micro device permit sticker to be placed on the longest bar of the device frame. Commuter students and employees whose primary mode of transportation is a micro device may purchase temporary parking permits to use for the occasional need to drive a motorized vehicle to campus if the driver does not already have a parking permit. Prices are $1 per day for Park & Ride/’E’ daily scratch off permit OR $3 per day for an ‘A’ or ‘C’ lot daily scratch off permit.
Parking & Storage
UNCG strives to maintain an equitable campus access experience for all individuals. Improperly parked micro devices, such as those blocking sidewalks, hampers said access. Any individual on UNCG’s campus who spots an improperly parked micro device is encouraged to submit a copy of the above form so the device may be relocated to an appropriate location.
Bird-owned devices must be parked at designated Bird parking zones throughout campus (see map at the top of this section for locations). Users will not be able to end Bird device rides on campus unless they are parked at a designated zone; devices will not end rides and will continue to charge users until the maximum daily rate is reached unless parked at a designated zone. When parking Bird-owned devices, ensured the device kickstand is down. The device must be parked between two rings of the labeled bike rack (if present) or parked up right in the ground designated parking zone.
Privately-owned devices must be parked at any bike rack on UNCG’s campus but shall not park in those designated as Bird parking zones. Please ensure device kickstand is down. The device must be parked between two rings of the labeled bike rack (if present) or parked up right in the ground designated square.
Please secure your device to a rack using a sturdy lock. Using one or two U-locks with a 6-foot chain (the thicker the better) will allow you to lock your device to any rack and secure your wheels too. However, be aware that chains and cables may be cut so never entrust your device to a thin cable or simple chain lock alone. Standard inverted U racks accommodate two devices per loop. If a rack is full, please go to another rack. The University is not responsible for lost or stolen devices.
Indoor device parking is available on the ground level of the School of Education building accessible from Kenilworth Street; lockers and showers for riders are down the hall. Additional shower facilities available to device commuters are located inside the Coleman building on the ground floor west side near the athletics equipment room. Also, the Kaplan Wellness Center offers complimentary shower passes for faculty and staff device riders. Residential students living in Phillips-Hawkins, the Quad, and Spartan Village have access to indoor device storage rooms. Covered device parking is also available inside the Spring Garden Apartments parking garage.
All residence halls have outdoor racks and several also provide indoor parking. If a device is found anywhere other than a designated rack or inside a resident’s room, s/he will be asked to remove the device immediately. If the device is not removed within 24 hours, the bike may be impounded. Please walk your device when indoors. In the interest of public safety, devices should never be ridden inside buildings.
If your device is lost or stolen, please contact UNCG Police to file a police report. You will be asked to provide your device registration number, serial number, and a description of your device (make, model, size, and color). If you witness a device theft or other crime in progress, contact the police immediately. If you are calling from a campus land line phone, the emergency phone number is 44444. If you are calling from a cell phone, call 336.334.4444. The non-emergency phone number is 336.334.5963 or use the Spartan Safe app.
Abandoned & Improperly Parked Device Abatement
A device (either Bird-owned or privately-owned) is considered improperly parked when it is not parked between the rack rings (if present) or in the “boxed” section of a designated parking zone (Bird-owned devices) or between rack rings at any campus bike rack (privately-owned devices). Examples of improperly parked devices include (but are not limited to):
- Parking devices in a manner which blocks sidewalk or doorway access, including ADA accessible walkways.
- Parking & chaining devices to landscape (trees, bushes, etc.), sidewalk & stairway railings, light posts, signposts, and signs.
A device may be tagged as abandoned if found in the same location over an extended period of time (two weeks or more) with any combination of missing parts, cobweb covered, flat tire, and/or rusted chain. Improperly parked devices attached to benches, light poles, signposts, railings, stairwells, and other undesignated areas may be tagged as well. If a tagged device is registered, then an attempt will be made to contact the owner. If the device is not registered and/or the device owner does not take corrective action, then the device may be impounded. This abatement process is performed on an ongoing basis around campus with focused attention during summer break.
NOTE: The University is not responsible or liable in any way for lost, stolen, or damaged devices or device accessories. The University is not responsible for the cost of locks, chains, other security devices, or any other item that may be damaged or destroyed as a result of impounding any device. The University has no responsibility or liability to replace or make compensation for such items. See the Impoundment and Disposition of Abandoned and Improperly Parked Bicycles SOP.
Device Maintenance, Repair, and Resurce Information
- Kaplan Wellness Center – near main entrance, under building overhang
- Oakland Ave. Parking Deck – Forest Street near pedestrian underpass
- Spring Garden Street – between Jefferson Suites and Tower Village
- Walker Avenue Circle – near the library tower and EUC
- Gray Drive – in front of Moore-Strong
- McIver St. Parking Deck – near the elevator/stair tower on the south end of deck
NOTE: The Oakland Deck and McIver Deck stations include tube recycling boxes and vending machines to purchase tubes, patch kits, and other common bike needs.
If a device (bikes especially) is exposed to moisture, dry off the device as soon as possible. Lubricants and rust inhibitor solutions may be helpful as well.
A fast and easy way to inspect a bike is the ABC Quick Check which takes less than 30 seconds:
- A – Air
- B – Brakes
- C – Chains/Crank/Cassette
- Q – Quick Releases.
Bike inspection demonstration videos are available on YouTube.
GTA and Spartan Chariot buses are equipped with bicycle racks located on the front of the bus. Racks can accommodate up to two (2) bicycles at a time. Bicycles are accommodated on a first-come, first-served basis; bikes are not permitted on board vehicles. Loading and unloading bicycles on GTA and Spartan Chariot vehicles is the sole responsibility of the rider. As your bus approaches, please have your bike ready to load and secure any loose items on the bike. Once the vehicle comes to a stop, notify your bus operator you will be loading a bicycle onto the bus bicycle rack. From the curbside, lower the light-weight rack and lift your bike into position in the rack’s wheel wells. Pull the support arm out and up over the front tire of the bike. Then board the bus and be seated. GTA and UNCG are not responsible for your bicycle while in transit. Once you reach your destination, advise the bus operator you will be removing your bike from the rack. To unload your bike, follow the loading instructions in reverse. buses are equipped with bicycle racks located on the front of the bus. Racks can accommodate up to two (2) bicycles at a time. Bicycles are accommodated on a first-come, first-served basis; bikes are not permitted on board vehicles. Loading and unloading bicycles on GTA vehicles is the sole responsibility of the rider. As your bus approaches, please have your bike ready to load and secure any loose items on the bike. Once the vehicle comes to a stop, notify your bus operator you will be loading a bicycle onto the bus bicycle rack. From the curbside, lower the light-weight rack and lift your bike into position in the rack’s wheel wells. Pull the support arm out and up over the front tire of the bike. Then board the bus and be seated. GTA is not responsible for your bicycle while in transit. Once you reach your destination, advise the bus operator you will be removing your bike from the rack. To unload your bike, follow the loading instructions in reverse.
PART buses are equipped with bike racks that hold up to two bikes. The bike racks are easy to use and best of all, your bike rides for free! You may use the exterior bike racks during all hours of operation on a first-come, first-serve basis, with a limit of two bicycles per bus. Please be sure to remove anything from your bike that may possibly fall off during the trip. For safety and security reasons, the bus operator is not permitted to leave the bus to assist with the loading or uploading of bicycles. You are responsible for loading, securing, and unloading your bike in a safe and timely manner. Securement arms are provided and must be used to hold the bike in place during travel. For your safety, when leaving the bus, let the operator know that you plan to unload your bike and never step into the street side of the bus when loading or unloading your bike. buses are equipped with bike racks that hold up to two bikes. The bike racks are easy to use and best of all, your bike rides for free! You may use the exterior bike racks during all hours of operation on a first-come, first-serve basis, with a limit of two bicycles per bus. Please be sure to remove anything from your bike that may possibly fall off during the trip. For safety and security reasons, the bus operator is not permitted to leave the bus to assist with the loading or uploading of bicycles. You are responsible for loading, securing, and unloading your bike in a safe and timely manner. Securement arms are provided and must be used to hold the bike in place during travel. For your safety, when leaving the bus, let the operator know that you plan to unload your bike and never step into the street side of the bus when loading or unloading your bike.
While riding your device, obey all traffic laws at all times. First and foremost, wear a helmet to greatly reduce the risk of head injury or death. Hopefully you will never “hit the road” without one! And be aware that even the best helmet has limitations. Understanding rider responsibilities, rules of the road, and defensive cycling strategies are the keys to device safety. Every person riding a device has all the same rights and responsibilities as drivers of motor vehicles. Riders may be cited for unsafe behavior (running stop signs, riding at an unsafe speed for conditions, riding on the wrong side of the road or on sidewalks, etc.). Riders riding at night are encouraged to wear light clothing and use front white lights, rear red reflectors and flashers, pedal and side reflectors.
Additional Safety Tips
- ABC Quick Check before you ride
- Always wear a helmet
- Do not ride on the sidewalk
- Do not use a cell phone while riding
- Always obey all traffic laws
- Ride at a safe speed for conditions
- Ride in the same direction as traffic
- Use hand signals
- Use lights and reflectors
- Yield right of way
- Yield to pedestrians in crosswalks
For more detailed safety information, please visit watchformenc.org and the North Carolina Department of Transportation Division Integrated Mobility Division site.
Connect to advocacy groups, local interest groups, bike maps, safety tips and more!
Questions?
For questions regarding micro device parking, operation, registration, and impoundment, contact POCAM at 336.334.5681 or email parking@uncg.edu.
For Bird specific information (pricing, refunds, app issues), contact Bird via their website.